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We aim to dispatch all jewellery in 6-8 weeks from receipt of the ashes

Each Phoenix by Vaughtons creation is a beautiful piece of art, handmade in our UK workshop. We inspect each keepsake throughout the process to ensure that everything we dispatch is worthy of the Phoenix by Vaughtons name.

Perfection takes time. 

That's why we offer shipping in 4-6 weeks.

We won't rush our craftsmen, because the jewellery we create - and the ashes contained within - are timeless.


How We Do It

Due to the nature of our pieces and the time taken to create them, we are unable to offer refunds on non-faulty products once production has begun. 

In the unlikely event that you are not completely satisfied with your jewellery, please contact us immediately and we will work to rectify the problem. Of course, if you are still not satisfied with your jewellery, we will offer a full refund. 

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